Austria

• Free shipping on orders of EUR 1,000 or more (net)
• For orders under EUR 1,000: EUR 59 per pallet
• or EUR 15 per package
• Notification by phone: EUR 12.50

Germany

• 10% of the net purchase value, with a minimum of EUR 69
• For orders of EUR 1,300 or more / EUR 39 per pallet
• Package: EUR 19.50
• Telephone notification: EUR 12.50

For deliveries to other countries, please purchase EX Works!

First orders

• Payment: First orders must be paid by direct debit or prepayment without exception!
• Direct debit: 5% 
• Prepayment: 2% (applies only to Austria and Germany. Excludes clearance items, volume discounts, and EU ceramics)

The following applies to Northern Germany and the new federal states:

• Direct debit / prepayment: 3% (excluding clearance items, tiered pricing, and EU ceramics)